Tenant Frequently Asked Questions

  • Q: What types of residential properties does Skyline manage?

    A: Our company manages residential properties ranging from $900 per month to over $3000 per month. Our properties consist of single family homes, individual condos, duplexes, and apartment buildings.
  • Q: How do I get information on your available residential properties?

    A: From the home page, click on Available Rentals. This accesses a list of our available rental properties. By clicking on the thumbnail photo, you can enlarge the photo and see additional information on the property. From that page, you can click on the “Apply Now” tab and begin filling out your applications.
  • Q: What if I need additional information on the property?

    A: We try to provide detailed information on our website listings. However, if you need additional information, you will need to call our office direct at (562) 920-2440 x102.
  • Q: How can I set up an appointment to see the property in person?

    A: You will need to call our office at (562) 920-2440 x102 to find out when the property is being shown. We schedule same-day appointments, so it best to call our office early to reserve an available time. After hours or Saturday appointments are available.
  • Q: My credit is bad. Will I still be able to rent a property from you?

    A: Good credit is important to our application approval process. It is not, however, our only criteria. Strong income and rental references may help counter poor credit in our approval process. If your credit is marginal but your income and rental record is strong, we may approve your application with special conditions, such as paying a higher security deposit. We may need to get special approval from the property owner if the application does not meet our minimal standards.
  • Q: I see you have several properties that I am interested in. Do I need to submit applications for each property?

    A: No, tell the Leasing Agent that you are interested in more than one property. Once you submit your application, give our office a call and have the staff put a note on your application.
  • Q: Do you have properties that rent on a Month-to-Month or on a Short term lease?

    A: Our standard lease is written for one year. There are some situations under which we might consider a shorter term lease. If you are interested in a short-term lease on a specific property, please inquire directly to the head property manager. We reserve the right to charge a higher rent for leases under one year in length.
  • Q: What documentation will I need when applying for one of your rental properties?

    A: We require completed application packages on each adult applicant. The package must contain a copy of driver’s license, most recent pay stub or other proof of income, job offer letter, and first page of bank statements or other proof that move-in funds are available. We do not consider “under the table or cash payments” as income.
  • Q: I have a pet. What is your pet policy?

    A: Because we manage a variety of properties for a variety of clients, we do not have one policy that applies to all properties. If at all possible we like to accommodate prospective tenants with pets, unfortunately that is not possible with every home or apartment. Here a few general guidelines: If a pet is allowed, you will need to submit a “pet application” and provide the pet records and shots must be provided before final approval. If a pet is accepted, there can be additional security deposit charged or even extra “pet rent”. Please be aware that there may be breed, size, and weight restrictions that need to be adhered to. We will not accept “vicious breeds”. Renters Insurance with extra “pet coverage” will be required.
  • Q: My application has been approved. What do I need to do now?

    A: Once your application has been approved. You will need to bring in a non-refundable “Holding Deposit” to take it off the market until you take possession. The holding deposit must be at least (½) one half of the security deposit amount. It will be applied to your security deposit upon lease signing.
  • Q: Will you hold a house for me?

    A: In most cases, we will hold the property for up to (2) two weeks for you to take possession. If you are looking for an extended move-in date, you will need to submit that information with your application, as it could affect the owner’s decision.
  • Q: I saw some things that needed to be done to the property I want to rent. Will you do it?

    A: We strive to provide properties that are clean and ready-to-rent. When you view one of our properties, and have questions on it’s condition or cleanliness, please ask the leasing agent directly so he/she can find the answer for you. It may be that the work has already been scheduled but not completed yet. We cannot guarantee that every item you request will be replaced or repaired. When viewing the property, feel free to get answers to these questions from the leasing agent before deciding to rent.
  • Q: Who is responsible for paying for repairs & maintenance requests?

    A: It depends. As a company policy, we will cover any plumbing stoppages during the first (30) thirty days of the lease. Any plumbing stoppages after the first 30 days will be the tenant’s responsibility. If you request our plumber to be sent out, you will be billed for the service call. If the stoppage is determined to have been caused by tree roots or faulty construction, then the owner will cover that invoice. Please report any leaks or issues that you see arise, you will not be charged for normal repairs unless caused by you. On non-plumbing repairs, figure if you (or your family, guests) broke it or damaged it , it will by your responsibility to repair it. You can also be held responsible for any damages caused by “unreported repairs”, such as leaking pipes.